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Vital Check

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Vital Check social reviews and reports. Join community by posting your own comments or complaints.

VitalCheck is official source for government-issued vital records. Vital Chek has provided Americans with official government certificates of birth, death, marriage and divorce for almost 20 years. The company partners with over 400 government agencies nationwide. Vital Chek's Express Certificate Service provides a convenient way for one to order these documents online. Documents can be also requested by phone and charged to a major credit card. When one orders a vital record from Vital Chek, one gets: government-approved service, guaranteed certified government-issued documents, the option to choose shipping and delivery methods and a variety of payment options including all major credit cards and more. Vital Chek's parent company, LexisNexis, offers a number of other services. Please try to contact Vital Check Customer Service directly prior to posting any complaints on this site.

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Vital Check Complaints & Reviews

Vital Check Reviews

Anonymous
Vital Check - Ordered Birth Cert
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I WISH I had seen this website before throwing away $50 on ordering a birth certificate from this company. They promise an expedited birth cert within a week and here we sit, two w...

#313011
Apr 18, 2012
184

Anonymous
Vital Check Birth Certificate Service Obnoxiously slow!!!!
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I needed my birth certificate on an immediate basis from Idaho. I checked Idaho's website and found that the ONLY service provider they offer is that you order your birth certifica...

#311444
Apr 11, 2012
170

Anonymous
Vital Check - I obtained my birth certificate on my own faster and easier than using vitalchek for my husband's.
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Why do the govt agencies give out the Vitalchek name? They do not expedite anything. When you read their propaganda,it sounds like they're 'claim to fame' is that they make the pr...

#309380
Apr 02, 2012
243

Mydogs4e...
Vital Check - Take you credit card information and charge your account without letting you fix mistakes.
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

If you order a Birth Certificate it autofills your legal name so if you are married it fills in your legal name. There is very small type for changing it to reflect you birth cert...

#306119
Mar 20, 2012
145

Sher1
Vital Check - Not Helpful At All
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Was waiting for a copy of my birth certificate,called everyday ,and was told it was coming little did I know there was a problem the search went to New York State and not NY city ,...

#305403
Mar 16, 2012
222

Heltr
Vital Check - VitalCheck is a scam!!! They could have better service for these money!
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I wish I saw this website before I ordered a birth certificate from them. Their service is SOOOO slow!!! I needed a copy of birth certificate for apostille ASAP and they charged me...

#302737
Mar 06, 2012
329

Anonymous
Vital Check - VitalCheck Sucks!
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I really wish I had found this website BEFORE I used VitalCheck. They have been jerking me around for over a month, saying I don't have the right "proof of identity" to order my hu...

#302599
Mar 06, 2012
204

Amanda08...
Vital Check - Wrong birth certificate!
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I ordered my daughters birth certificate and paid $55. VitalCheck sent me the WRONG CHILD'S birth certificate!! Nothing is even remotely common with both children, the date they we...

#297635
Feb 16, 2012
285

Anonymous
Vital Check - VitalCheck can't answer simple question
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Online verification asked me about old addresses, apparently I forgot one from decades ago, so they rejected my request for birth certificate. I called, got info on what to fax to ...

#295966
Feb 10, 2012
267

Cassandr...
Vital Check - *** service through vital chek
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I tried to purchase a birth certificate for my daughter through vital chek,i've been waiting two weeks. your company sucks!!!! you charged my credit card $19.00. where the *** is i...

#292897
Jan 29, 2012
319

Kaulgirl
I have been waiting for a birth certificate for 3 weeks from Vital Check
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I had a chance to go with my son to the Cayman Islands and only had a 5 week notice to get a passport. My birth certificate was not a certified copy so I paid all the expedite fees...

#281225
Dec 13, 2011
375

Noremac
Vital Check
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Vital Check online document service. This is a scam. Fraud really. They dont tell you until after you've paid that you need to notarize documents and send them in to comlete the pr...

#276025
Nov 19, 2011
503

Bjsilvia
Vital Check - Vital Chek
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

DO NOT ever order ANYTHING from these people! I have an austistic daughter and I was waiting a very long time to get her into this school. They had a last minute opening but I ne...

#270678
Oct 26, 2011
484

Ddunn
Vital Check /Lexis-Nexis Fraud
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

For the past six months, I (successfully) dealt with Lexis-Nexis sending unsolictied material with unauthorized charges to my business, which is a violation of law. Fin...

#262117
Sep 15, 2011
703

McGuiver...
Vital Check - VitalChek take your Vital Money
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I didn't know how bad they are. I gave a tried with my wife certificate from NY and everything was great. Then I request my birth certificate from PR, send all my info and waited. ...

#252453
Jul 31, 2011
542

Anonymous
Vital Check - Vitalceck.com
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Did not do what they said they would. could never get a answer to any questions or any respose. them after 21 days,(was told the process would take 10-12 days) they e-mailed me tha...

#250410
Jul 21, 2011
383

Comeflya...
Vital Check - I paid $30 forBirth Certificate, still have nothing from company.
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I have paid $30 when it said it would cost $19.95 and still no Birth Certificate in my hand. I have called and received no satisfaction from the person on the other end of the phon...

#245693
Jun 27, 2011
397

Anonymous
Vital Check is a scam
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Had my documents created by the bank manager of Wells Fargo himself and it has been rejected everytime but they have my money...this is an Obvious scam ..do not use this site. They...

#242014
Jun 08, 2011
1152

Cattynat
Vital Check - NO HELP HUGE SCAM!
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Personally I think vital check and your health department are in it together to scam you. I ordered my birth certificate on April 25th and now it's May 26th, still no birth certifi...

#239768
May 26, 2011
850

Eyebrian
Vital Check - Sent me the wrong form
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I ordered my wife's birth certificate for a passport from Texas(a state which requires the long form) and had it sent to CA(a state which also requires the long form) and they sent...

#238893
May 21, 2011
514

Anonymous
Vital Check - Took my money, still no birth certificate
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I ordered a birth certificate on 4/1/11- They took my money immediately- 64.00( including an extra 12.00 for expedited shipping )emailed me a few days later to say my order was on ...

#233583
Apr 21, 2011
811

Anonymous
Vital Check - Vitalcheck- is bad business sending me someone elses birth certificate.
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Back in December of 2010 i order a copy of my birth certificate through Vital-Check.com what they had sent me was my brothers certificate and not mine. How hard is it to match-up...

#231115
Apr 07, 2011
862

POED1
Vital Check - Vital Chek home office number
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Name:VitalChek Network, a LexisNexis CompanyPhone:(615) 372-6800Fax:(615) 372-6855

#229868
Mar 31, 2011
842

Anonymous
Vital Check - I ordered my birthcertificate never got it or my money back
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I ordered my birth certificate and paid vital check with debit card. I never got my birth certificate . I called them a number of time and no one ever answered, I only got a record...

#228359
Mar 23, 2011
731

World ci...
Vital Check - Here is a LEGAL OR ETHICAL QUESTION about the TERMS OF USE of the website VITAL CHEK
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Question to BBB: bbbnash@aol.com servicedesk@lexisnexis.com and anyone who can help me to understand and clear this issue. Good day. Here is...

#226639
Mar 14, 2011
742

Okiegirl
Vital Check - Closed file
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

The TN BBB closed my complaint re:Vital Check citing not enough information. Vital Check covers their tracks pretty well - not giving any warranties or contracts, or lines of dire...

#226604
Mar 14, 2011
544

World ci...
Vital Check - Vitalchek.com a fraude?
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

Vitalchek.com a fraud?Can you write us an e mail to tell us if I have been a victim of fraud?Thank you for being there and giving us light about this issue.I have...

#226013
Mar 10, 2011
1210

Okiegirl
Vital Check - lots of concern
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

After reading all the negative comments from other people who have tried to deal with Vital Check's "service" I can only say I wish I had read them before giving that company s...

#225971
Mar 10, 2011
808

Okiegirl
Vital Check - tried to take $, no service.
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

This company repeatedly asked for documents to be sent, including wedding certificate, auto insurance and auto registration cards, credit card number and validation information, ut...

#225877
Mar 09, 2011
440

Anonymous
Vital Check - Took my money, no certificate
5.0 Marquis One Tower 245 Peachtree Center Avenue, Suite 1900 AtlantaGA30303 https://vitalchek-solutions.custhelp.com/cgi-bin/vitalchek_solutions.cfg/php/enduser/ask.php?p_sid=U

I also used the vital check system, there seems to be no place to go in person. they charged me 65 dollars and continued to express mail me (fee applies) and charge me for a blank ...

#224778
Mar 03, 2011
524
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